What Clients Are Saying
Melanie Harding, Executive Director, MRSC
"Una's strategic planning approach exceeded our expectations. Unlike traditional processes that generate aspirational goals with no assessment of their feasibility, her method constructively addresses constraints head-on while fostering innovation. The result? A credible roadmap our team actually believes in—one that acknowledges challenges and gives us a toolset to overcome them. This isn't just another document destined for a shelf; it's a blueprint for achievable change."
Amber Emery, City Administrator, North Bend
"I've been through a lot of these processes, and Una stands out. She has this incredible ability to make people feel human in environments where we often put up walls—where we feel like we have to have the right answer or can't be vulnerable. Una breaks down those barriers and helps people really think about what we need to accomplish and how to get there. I'm so impressed with her work and the way she creates space for authentic conversation."
Laura Philpott, Board President, WCMA
"When I began my role as President, I was really overwhelmed and didn't know where to start. The retreat Una facilitated gave us a shared sense of direction and clarity we hadn't had before. It helped us align as a board and feel ready to tackle the work ahead. We left energized and unified, with a clear path forward. This retreat made all the difference."
Melissa Stuart, Council President, Redmond
“Una designed and facilitated one of the most effective council retreats we’ve had. The day was highly participatory, energizing, and deeply human. We left with stronger relationships, our own clear guiding principles, and common language we now use in real council discussions. I would gladly recommend her to other councils.”